We are a women and minority owned e-commerce curated gift box company, featured in Brit+Co, OprahMag.com, BRIDES, and more. We believe that giving the perfect gift should be as happy of an experience as receiving one. We hope to deliver a little more “happy” to the world by making it easier to celebrate any moment with gifts built specific to each recipient. Our customers pick a box, pick a variety of gifts, and pick a card, and their gift gets sent directly to their recipient’s door. We buy a large majority of our products from other female-owned and local businesses, so our customers know they are supporting great businesses when they buy from us. Our warehouse/HQ is located in mid-town Hoboken, NJ in the Monroe Center.
Job Description
Happy Box is hiring part-time e-commerce fulfillment "gift specialists." We’re looking for staff to be responsible for fulfilling daily custom orders and bulk corporate orders. Our ideal candidate is someone who works independently & holds themselves accountable to daily productivity goals while maintaining a safe and efficient work environment. We love employees who approach each day with a positive attitude, represent our company culture, and inspire teamwork in our warehouse. As a scrappy start-up, our perfect candidate is willing to take an all-hands approach to jump in to assist team members when needed.
Shifts/Hours
Shifts are 4-8 hours long, between the hours of 9am-5pm. You must be able to work 3-5 days per week totaling a minimum of 15 hours per week (more hours per week may be available).
Responsibilities
The primary role is helping us pack and ship gifts/care packages and handwrite notes for online custom Happy Boxes, both from our consumer business and our corporate business. You must be organized, have a can-do positive attitude; must be willing to go above and beyond the listed duties in times when it’s busy!
Fulfillment of orders in the warehouse including: packing boxes & hand-writing cards
Meet fulfillment pacing & daily quota requirements (once fully onboarded)
Organize inventory at pick/pack stations & monitor station inventory levels
Unpack, prepare, and distribute inventory at pick/pack stations
Maintain knowledge of products & offerings
Adhere to all fulfillment policies and processes with attention to detail and efficient execution
Take out garbage, organize and keep the warehouse & pick/pack stations clean and orderly, in line with safety rules
Follow safety protocol as indicated in employee handbook
Assist with miscellaneous fulfillment projects to keep operations running smoothly
Support regular inventory counts as needed
Requirements
Must have clear, neat handwriting (we offer handwritten notes)
Basic computer proficiency (email, able to be trained in our software)
Must be solutions-oriented with a positive attitude!
Offer potential solutions when escalating a problem - must be a critical thinker and problem solver.
Must be prepared to learn all Happy Box policies, tone/voice, playbook, and ways of working.
Must be at least 18 years old and legally able to work in the U.S.
Must be able to lift somewhat heavy boxes (up to 30 lbs) occasionally to move around and organize inventory
Must be able to stand for long periods of time (4 hours+)
Comfortable working autonomously in a fast-paced environment with little downtime
Self-sufficiently tracks personal goals & productivity
Must arrive on time and clock in daily
COVID-19 Policies
COVID POLICIES MAY CHANGE BASED ON MANAGEMENT DECISIONS INFORMED BY THE CDC
This is an in-person employment opportunity. All staff must abide by all COVID-19 and other safety regulations and policies as set forth by Happy Box management, as we are taking it very seriously to protect our staff.
Employees must be vaccinated for COVID-19 unless you cannot be due to sincerely held religious belief or medical condition as recommended by the CDC. If an employee is unvaccinated for one of the above reasons, they must wear a clean mask at all times while in the workspace and must be tested for COVID-19 weekly with negative result to come into shifts for work.
Employees who call out sick for a day due to any symptoms that are on CDC's list of COVID symptoms must show a doctors' note or negative COVID test before returning to work.
Staff mandatory workspace sanitization upon arrival and before leaving your workspace
Social distancing in the headquarters
Mission
We believe giving the perfect gift should be as happy of an experience as receiving one. We hope to deliver a little more “happy” to the world by making it easier to celebrate any moment with gifts built specific to each recipient.
Values
Do business happy, no matter what. That means with our employees, clients, vendors, partners, and our mailman, Gary.
Shine light on the creativity and talent of others. We buy gift products from companies and people we believe in, supporting various mission-based and women-owned businesses.
*If interested in the fulfillment associate role, please include a cover letter and resume. Please include why you're interested in this role, our brand/business, and how your previous experience will be relevant.